{"id":102947,"date":"2023-08-14T11:00:00","date_gmt":"2023-08-14T09:00:00","guid":{"rendered":"https:\/\/migration.antares-sellier.com\/?p=102947"},"modified":"2026-06-04T10:54:25","modified_gmt":"2026-06-04T08:54:25","slug":"riding-helmet-warranty","status":"publish","type":"post","link":"https:\/\/migration.antares-sellier.com\/en\/riding-helmet-warranty\/","title":{"rendered":"Riding helmet: Warranty and customer support"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">The helmet is of utmost importance when riding a horse. Designed to protect the rider&#8217;s head in case of a fall or impact, it reduces the risk of serious head and brain injuries. We explain how your helmet provides protection in our article &#8220;<a href=\"https:\/\/migration.antares-sellier.com\/en\/the-riding-helmet-safety\/\" id=\"https:\/\/migration.antares-sellier.com\/en\/the-riding-helmet-safety\/\">Riding helmet: at the heart of safety<\/a>&#8220;.<br>However, you might be wondering about the warranty offered for your helmet. Is it possible to repair a riding helmet that has undergone an impact? We answer all your questions!<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-9-1024x682.jpg\" alt=\"The Antar\u00e8s riding helmet offers the rider a high level of warranty when riding.\" class=\"wp-image-102965\" srcset=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-9-1024x682.jpg 1024w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-9-300x200.jpg 300w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-9-768x512.jpg 768w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-9.jpg 1136w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">Where are Antar\u00e8s riding helmets manufactured?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">All our helmets are assembled in our workshop in Saintes, <strong>France<\/strong>. The outer shell, liner, and in-mold shell are produced by external companies specialized in these components. If you want to know the composition and role of each of these parts, read <strong><a href=\"https:\/\/migration.antares-sellier.com\/en\/the-riding-helmet-safety\/#technicality\" id=\"https:\/\/migration.antares-sellier.com\/en\/the-riding-helmet-safety\/#technicality\">this blog article<\/a><\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\" href=\"https:\/\/migration.antares-sellier.com\/shop\/en\/138-horse-riding-helmets\">View our riding helmets<\/a><\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Is the helmet certified? What are the standards?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Yes, Antar\u00e8s riding helmets all conform to European standars.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"682\" height=\"1024\" src=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-6-682x1024.jpg\" alt=\"The Antar\u00e8s riding helmet offers the rider a high level of warranty when riding.\" class=\"wp-image-102959\" srcset=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-6-682x1024.jpg 682w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-6-200x300.jpg 200w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-6.jpg 757w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/><\/figure>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">The mandatory CE Standard: European Conformity<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Riding helmets that meet the CE standard are marked with a &#8220;CE&#8221; logo. This logo guarantees that they meet the essential safety criteria of the European Union. Tests include impact, penetration, and extension resistance evaluations. CE helmets also undergo stability and retention tests for the chin strap.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to personalize your riding helmet?<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">Customize your Antar\u00e8s helmet<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We offer many ways to personalize your riding helmet. You can change the headband, bow, or triangle. We explain how to do it in <strong><a href=\"https:\/\/migration.antares-sellier.com\/en\/custom-your-helmet\/\" id=\"https:\/\/migration.antares-sellier.com\/en\/custom-your-helmet\/\">this blog article<\/a><\/strong>. Just purchase <strong>the customization accessories<\/strong> you desire.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\" href=\"https:\/\/migration.antares-sellier.com\/shop\/en\/123-origin-riding-helmets-accessories\">Customize yout helmet<\/a><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">Order a semi-custom helmet<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"682\" height=\"1024\" src=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-8-682x1024.jpg\" alt=\"The Antar\u00e8s riding helmet offers the rider a high level of warranty when riding.\" class=\"wp-image-102963\" srcset=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-8-682x1024.jpg 682w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-8-200x300.jpg 200w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-8.jpg 757w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">When purchasing your Galaxy or Premium helmet, choose the color of the accessories: vents, bow, and triangle. 22 different colors are available. This is the ideal alternative between a classic helmet and a personalized one.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Create your personalized helmet<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Personalize each piece of your future helmet. You can choose the shell color, materials, and finishes you want. Your stable&#8217;s or sponsor&#8217;s logo can be applied to the headband or shell.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\" href=\"https:\/\/migration.antares-sellier.com\/en\/our-customable-riding-helmets\/\">View personalized helmet<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Treat yourself to an &#8220;ultra-custom&#8221; made-to-measure riding helmet<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">For riders seeking uniqueness, we offer to create a helmet with a<strong> shell designed<\/strong> by our team and hand-painted by the company BS Designs in France. Your team&#8217;s logo, meaningful elements, achievements, symbols \u2013 we can incorporate them all. A <strong>100% tailor-made helmet,<\/strong> anything is possible.<br>If you don&#8217;t want to add personal elements but desire a unique creation, a <strong>graphic design <\/strong>according to your tastes and desires can be imagined.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"840\" height=\"840\" data-id=\"102770\" src=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/ANTARES-CUSTOM-MADE-EQUESTRIAN-HELMET-1.png\" alt=\"Antar\u00e8s custom-made riding helmet to ensure the rider's safety\" class=\"wp-image-102770\" srcset=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/ANTARES-CUSTOM-MADE-EQUESTRIAN-HELMET-1.png 840w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/ANTARES-CUSTOM-MADE-EQUESTRIAN-HELMET-1-300x300.png 300w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/ANTARES-CUSTOM-MADE-EQUESTRIAN-HELMET-1-150x150.png 150w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/ANTARES-CUSTOM-MADE-EQUESTRIAN-HELMET-1-768x768.png 768w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"840\" height=\"840\" data-id=\"102772\" src=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/ANTARES-CUSTOM-MADE-EQUESTRIAN-HELMET-2.png\" alt=\"Antar\u00e8s custom-made riding helmet to ensure the rider's safety\" class=\"wp-image-102772\" srcset=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/ANTARES-CUSTOM-MADE-EQUESTRIAN-HELMET-2.png 840w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/ANTARES-CUSTOM-MADE-EQUESTRIAN-HELMET-2-300x300.png 300w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/ANTARES-CUSTOM-MADE-EQUESTRIAN-HELMET-2-150x150.png 150w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/ANTARES-CUSTOM-MADE-EQUESTRIAN-HELMET-2-768x768.png 768w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/figure>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"840\" height=\"840\" data-id=\"102951\" src=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-1.png\" alt=\"Antar\u00e8s custom-made riding helmet to ensure the rider's safety\" class=\"wp-image-102951\" srcset=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-1.png 840w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-1-300x300.png 300w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-1-150x150.png 150w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-1-768x768.png 768w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"840\" height=\"840\" data-id=\"102955\" src=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-2.png\" alt=\"Antar\u00e8s custom-made riding helmet to ensure the rider's safety\" class=\"wp-image-102955\" srcset=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-2.png 840w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-2-300x300.png 300w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-2-150x150.png 150w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-2-768x768.png 768w\" sizes=\"(max-width: 840px) 100vw, 840px\" \/><\/figure>\n<\/figure>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link has-text-align-center wp-element-button\" href=\"https:\/\/migration.antares-sellier.com\/en\/custom-made-equestrian-helmet\/\">Discover the made-to-measure helmet<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>All the customizations we offer adhere to <strong>CE<\/strong> and <strong>ASTM standards<\/strong>. They don&#8217;t compromise the quality of our helmets.<br>We strongly advise against personalizing your riding helmet <strong>yourself<\/strong>. Solvents, adhesives, or other chemical components could compromise <strong>the helmet&#8217;s safety<\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">What does the warranty for your riding helmet cover?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When you purchase an Antar\u00e8s helmet, you receive a <strong>2-year warranty<\/strong> from the date of purchase, with the purchase receipt serving as proof. This warranty covers <strong>the materials <\/strong>and <strong>manufacturing<\/strong>. This warranty allows you to have your helmet repaired if a thread were to come undone, for example.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"682\" height=\"1024\" src=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-7-682x1024.jpg\" alt=\"The Antar\u00e8s riding helmet offers the rider a high level of warranty when riding.\" class=\"wp-image-102961\" srcset=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-7-682x1024.jpg 682w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-7-200x300.jpg 200w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-7.jpg 757w\" sizes=\"(max-width: 682px) 100vw, 682px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">However, it does not cover damages resulting from <strong>helmet use<\/strong>, such as a fall. In such cases, we recommend changing the helmet. Even if it doesn&#8217;t show visible signs of impact, it&#8217;s likely that the internal components have fulfilled their <strong>cushioning role<\/strong>. In this case, the helmet might not be able to provide protective function in case of another impact. We suggest comparing a new helmet and one that has undergone impact to assess their performance. <a href=\"https:\/\/migration.antares-sellier.com\/en\/the-riding-helmet-safety\/#technicality\" id=\"https:\/\/migration.antares-sellier.com\/en\/the-riding-helmet-safety\/#technicality\">See the test<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Is it possible to repair a helmet that has undergone an impact?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Repairing helmets is subject to <strong>strict regulations<\/strong>. According to current regulations, major repairs to a riding helmet are not recommended. This could compromise its <strong>structural integrity<\/strong> and its ability to <strong>effectively protect <\/strong>the rider in case of a fall. Unauthorized or non-compliant repairs could void the product&#8217;s warranty and affect the rider&#8217;s safety.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Therefore, we do not perform repairs on helmets that have experienced an impact. However, the 2-year warranty allows you, in case of premature and unprovoked deterioration of certain minor elements (broken chin strap or damaged decorative element), to contact us for <strong>a repair.<\/strong> This repair will be carried out according to the current safety standards.<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" width=\"1024\" height=\"682\" src=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-2-1024x682.jpg\" alt=\"The Antar\u00e8s riding helmet offers the rider a high level of warranty when riding.\" class=\"wp-image-102953\" srcset=\"https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-2-1024x682.jpg 1024w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-2-300x200.jpg 300w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-2-768x512.jpg 768w, https:\/\/migration.antares-sellier.com\/wp-content\/uploads\/2023\/08\/Riding-helmet-warranty-2.jpg 1136w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<h2 class=\"wp-block-heading\">What to do with the riding helmet when not in use?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Between uses, we recommend storing it in a <a href=\"https:\/\/migration.antares-sellier.com\/shop\/en\/precision-riding-helmet-accessories\/771-helmet-carry-bag.html\" id=\"https:\/\/migration.antares-sellier.com\/shop\/en\/precision-riding-helmet-accessories\/771-helmet-carry-bag.html\">helmet bag<\/a> designed for this purpose, away from direct light and any sources of heat. Avoid keeping gloves inside your riding helmet: sweat could damage internal components over the long term.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How often should you change a riding helmet?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We recommend replacing your helmet <strong>every five years<\/strong>, even if it hasn&#8217;t undergone a major impact. If it&#8217;s involved in a fall or shows signs of wear, it&#8217;s best to replace it sooner.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to choose the appropriate size of a helmet?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To choose the right helmet size, measure the circumference of your head about an inch above your eyebrows. To help you, we&#8217;ve created a <a href=\"https:\/\/migration.antares-sellier.com\/en\/antares-custom-helmets\/\" id=\"https:\/\/migration.antares-sellier.com\/en\/antares-custom-helmets\/\">tutorial<\/a>!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to maintain and clean a helmet?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The internal foams of Antar\u00e8s riding helmets are removable. They can often be hand-washed with mild soap. If needed, you can have a second <a href=\"https:\/\/migration.antares-sellier.com\/shop\/en\/origin-riding-helmets-accessories\/2215-antares-helmets-liners-set-a.html\" id=\"https:\/\/migration.antares-sellier.com\/shop\/en\/origin-riding-helmets-accessories\/2215-antares-helmets-liners-set-a.html\">set of foams<\/a>.<br>It&#8217;s recommended to regularly wipe the helmet&#8217;s outer shell with a soft, damp cloth. <strong><span style=\"text-decoration: underline\">Avoid using harsh chemical products<\/span><\/strong>.<br>The leather on the helmet doesn&#8217;t require any special maintenance.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The helmet is of utmost importance when riding a horse. Designed to protect the rider&#8217;s head in case of a fall or impact, it reduces the risk of serious head and brain injuries. We explain how your helmet provides protection in our article &#8220;Riding helmet: at the heart of safety&#8220;.However, you might be wondering about [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":102881,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[468,470],"tags":[],"prestashop_id":[],"class_list":["post-102947","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-horse-advice","category-choose-well"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Riding helmet: Warranty and customer support<\/title>\n<meta name=\"description\" content=\"The Antar\u00e8s riding helmet offers the rider a high level of warranty when riding. 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